Role: Lead designer and creative owner.
Scope: Website structure, user flows, UI design, brand assets and search-content structure across three language versions.
Collaboration: External developers, product and sales stakeholders.
Delivery: Approximately 1.5 months for the website redesign.
Launch date: 15 January 2026.
The Challenge
Aigens' website looked dated and no longer matched the scale of the business or its range of products and partner integrations. The site needed a fresh visual design that worked across English, Traditional Chinese and Simplified Chinese for a growing regional audience of restaurant operators, enterprise chains and integration partners.
The Solution
- Audience-first structure: Planned sitemaps and user flows around what each audience looks for first, so they could find the information they wanted in the easiest way.
- UI design and visual assets: Designed high-fidelity wireframes and created all of the visual assets in Adobe Creative Suite, including UI graphics, custom icons, illustrations and motion headers.
- Development and search structure: Led an external development team through sprint reviews, and set up clear heading structure and localised metadata for each language version.
- Agency and stakeholder coordination: Briefed the external development team, led sprint reviews, consolidated stakeholder feedback and checked implementation before launch.
Results & Impact
Clicks increased from approximately 3.82K to 6.9K, excluding queries containing “aigens”.
Average position across the same filtered search comparison. Lower is better.
English, Traditional Chinese and Simplified Chinese.
Source: Google Search Console, Web search. Queries containing “aigens” excluded. Comparison: 15 July 2025–15 January 2026 versus 1 May–1 November 2026. Figures are rounded. The website relaunched on 15 January 2026; results reflect the period following the relaunch and ongoing SEO/GEO work, not the redesign in isolation.